Last updated: 30 August 2026
Refund & Cancellation Policy
Rules for digital advertising orders, renewals, billing errors and cancellation.
Advertising purchases only
Payments to EscortsinMalta purchase digital advertising/listing visibility. They are not payment for appointments or offline services offered by independent advertisers.
Before activation
If a paid advertising order is cancelled before publication and before any paid placement has started, a refund may be requested. If EscortsinMalta rejects an order or cannot provide the purchased advertising service, the applicable payment will be refunded.
After advertising starts
Once a paid listing or visibility placement has been activated and the advertising period has begun, fees are normally non-refundable for change of mind or unused time, except where required by law or where EscortsinMalta fails to provide the purchased advertising service.
Duplicate or incorrect charges
Confirmed duplicate or incorrect charges will be corrected or refunded as appropriate. Contact listingmalta@proton.me with the account email, order/reference and amount.
Recurring billing
Recurring billing is not currently active. If introduced later, the amount and frequency must be shown before payment and expressly accepted. Customers must be able to stop future renewals before the next billing date.
Processor billing support
If a transaction is processed by Segpay after approval and activation, billing assistance and cancellation tools will also be available through Segpay Consumer Support at cs.segpay.com.
Mandatory rights
Nothing in this policy removes any right that cannot legally be excluded under applicable Maltese, EU or other mandatory law.