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Last updated: 30 August 2026

EIM · COMPLIANCE

Complaints & Content Removal

Report illegal, non-consensual, infringing or prohibited content.

Submit a complaint

Anyone may use this process, whether or not they have an account. Use the public Report a concern form or email listingmalta@proton.me. Include the profile/content URL, the nature of the concern and enough information to identify the material. Do not email illegal imagery.

Person depicted in content

If you are depicted in content and believe it was posted without valid consent, or you otherwise request removal, you may use the same process. We may request limited information needed to verify the request.

Investigation timetable

Complaints are investigated in good faith with a target of resolving the complaint and communicating the outcome within five (5) business days. If further information is required, support will contact the complainant.

Illegal or non-consensual content

Content that is determined to be illegal or non-consensual will be removed immediately. Serious violations will be reported to Segpay through the merchant compliance process when Segpay processing is active, and to relevant authorities where required or appropriate.

Outcome

All valid complaints receive a response explaining the action taken. Depending on the findings, content may be removed, verification requested, an account restricted or evidence preserved where legally appropriate.

Appeal by a person depicted

If a person depicted disputes that valid consent existed, EscortsinMalta will require appropriate consent evidence. If consent cannot be established, the content will be removed immediately. If the person demonstrates that consent is void under applicable law, the content will also be removed. Where a genuine legal disagreement remains over whether consent is void, the matter may be referred to an appropriate neutral process.

Emergency matters

If someone is in immediate danger, contact the appropriate emergency or law-enforcement service. A website complaint is not a substitute for emergency assistance.

Effective / prepared: 28 August 2026 · Last updated: 31 August 2026 · 15:31 CEST · Europe/Malta · Support: listingmalta@proton.me
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